Hey, don't blame the company. The company does nothing (what is THE company?).
Its the sad tozzers in the relevant departments who think that they as a individual or 2 can increase their annual profit margin (=BONUS) and don't give a toss at the thousands of employees it affects.
This is why the company is on its way down, the workforce have learnt the going ons from the top and have tried to apply it to customer relations. Guess what, like managers to workforce, employees to pax = dont give a tozz either (it generally appears), just pretend to be a pax on staff travel, awful. Well it is the HQ interpersonal relations strategy and we are only following the example shown to us.