My bag went missing inbound from Washington a couple of years back. It was delivered 24 hours later, the lock smashed (suitcase now unusable as a result) and the contents had been turned upside down. Why they felt the need to open a sealed seethrough pot of body moisturiser and then not close it properly (wrecking about £200 worth of goods) is totally beyond me.
A note was enclosed to explain why my case was opened, at least i think that what it said, the moisturisor had soaked through it and it was in pieces.
Ex-ray wouldn't have encouraged them to check it, it contained clothes, shoes, cosmetics and candy bars.
Unfortunately I couldnt claim for any of the damage, from anyone.