WHBM, your post that FR don't keep there handaling agents informed is a little unfair. On the rare occasion that one of the FR flights into ncl are delayed 99.9% of the time FR will send us an ED msg, they even go as far as to call us to ask us if we are in a position to handle a diverted a/c. In my experience FR are one of the better airlines for passing on information to the handaling agent, so don't be to quick to judge. You have probably just had a bad experience.
