Response
For the record; it should be noted that I sent an email to this individual with my contact information as a means of following up. To date I have not received anything from this individual, which in my mind raises questions as to the legitimacy of the letter. If safety is indeed the concern, then I am more than willing to look into the matter. I can't conduct a proper investigation without knowing more of the details. There are always two sides to any story.
It should also be noted that I refuse to discuss this any further on a public forum. If you're truly concerned, you have my contact information.
Bruce Flodstedt
VP Flight Ops
WestJet