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Old 26th Jan 2006, 22:38
  #313 (permalink)  
FlyZB
 
Join Date: Jan 2006
Location: Manchester
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Join the meal deal club! Think i must have too! All 3 terminals could do with an overhaul with regards to facilities. As staff that work there everyday, we know that the choices can often be limited. People may say that this has nothing to do with new routes, expansion etc but in some ways it has. Airport facilities are extremely important to passengers, particularly when faced with long delays. I was on the T1 information desk for much of the summer with TCX delays and alot of the feedback from pax was that the facilities the airport offered weren't adequate enough. The airport is often concentrating on adding new food outlets, retail establishments and the like and this is criticised by many as purely a profit making exercise. On the contrary, the more facilities there are for passengers the better their experience will be and there are still many areas of improvement in all terminals to give passengers the best possible experience before they depart. And of course, MAN staff will also benefit from better facilities too
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