Guys.... when you are done BACX bashing......
The crews are trained and certified to the satisfaction of the Authority - End of story. Back to the point...
If some joker ran around in a pub screaming 'FIRE' when there was not - And a dozen people got trampled to death - Who would be to blame?
Wrt the young CC member... Had it been one of the more mature BA mainline ladies, the hysterical punter in question would have got a calming smack across the face and the silly boy would have been sent back to his seat