Originally Posted by Kalium Chloride
So - aircrew are important, but passengers aren't? Do you not think this is just a little selfish?
Even if you hadn't misread the article in the first place, did it not occur to you that the passengers are more likely to have been able to see this ghastly event as it happened?
Would you put up with someone saying "treat the passengers, screw the pilot"? Quite.
Appalling as it might seem, Continental might just still be adhering to that outdated, prehistoric idea of taking as much care of its customers as it does its own.

As the Captain was at the controls when the incident happened I am sure He will be far more traumatised than any of the Pax.