Window shutters

[flyblue]

Re: Window shutters

jettesen

Just wish pax would stop asking - WHY????!

If you explain to people the reason for something you are asking them to do, they will be more likely to comply and remember the importance of the action.
It also helps to make them understand that the reason why we're in the aircraft is to take care of their Safety.
It only makes our job easier to take a minute to allow them to understand, and will only increase our authoritativeness in their eyes.
I don't know if it was the same outside Air France, but we surely noticed more attention and respect on behalf of the passengers after the Toronto accident: nothing better than a "live" demonstration of how good training and CC professionalism can save your life