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12th January 2006 | 19:50

#29 (permalink)

SELF SERVICE C/IN

Joined: Jan 2006

Posts: 23

Likes: 0

From: UK

Re: Bmi

With reference to bmi and its NBM, service has definately taken a turn for the worse. For employees its been a nightmare with regular abuse regarding through check in policy and excess baggage charges. Staff moral is at an all time low!