Re: BACitiExpress The final solution!
A few of you have said that no one has asked the passenger.However,more often than is needed,Global Performance Monitor surveys are carried out on our flights,approximately 5 days out of a month.They are handed out to the passengers who fill them in.Comments i have seen a lot:
-a better meal needed rather than petty sandwich/croissant
-cheaper fares
and THIS is exactly what they are doing.offering people hot and cold food on flights.reducing the fares.YES i admit,they should keep club,because there are frequent flyers who use it.and these are the people we will lose.theyve already been telling the crew they'll fly with other carriers now BACX are dropping the business class.but theyve listened to the majority.to be honest they should have gone towards the Duo sort of service.Full works,all one class,BUSINESS CLASS,at reasonable prices.
but who am i to say what they should have done?im just the person who has to look after the passengers.