Re: Ryanair slated on ITV
I've flown ryanair and BA weekly on the same route over the past year to Montpellier.
Frankly Ryanair generally do provide an excellent service hence why I was more than happy to fly with them.
Once the Ryanair inbound flight arrived there would be an immediate turnaround and we would invariably take off early and arrive back at stanstead early. They wouldn't wait around for official checkout closing time if all the passengers had already checked in. We'd be on the plane and off asap.
The BA flight would invariably never take off before schedule.
Yes the service onboard BA was far better (and the clientele not quite so chav) but frankly looking at the number of passengers that ryanair flies I doubt the number of complaints is any different to other airlines.
For 2 months my flights were 0.01 EUR before tax. (although unfortuatenly it was my company benefiting rather than me). And yes - I have once received a refund from Ryanairs customer service department after two flight numbers were mixed up on their live flight information screen.