Trip.
I am sure that based on your experience and background you truly feel that Jet2 is a good operation.
Most of the complaints about Jet2 are from those with backgrounds in well established reputable airlines such as BA, BMI and others. These are individuals who are able to make realistic comparisons based on there experience.
Unfortunately, unless one has worked in a formal environment with robust SOP’s, is accustomed to operating well maintained aircraft, and within an efficiently operating organisation in most other respects, then the complaints constantly aired in these forums would be outside of ones frame of reference.
This is the underlying problem at Jet2. PM and his immediate subordinates have been with the company for years, have not worked elsewhere and truly believe what they are doing is right. It is accepted that Channel /Jet2 are about the lowest paid and most onerously contracted pilots in the UK. It is not hard to conclude that when you say:
“over the last few years, a great deal of stock has been placed in making sure there are quality chaps at the helm…”
.....that you simply cannot attract the quality of manager that is really needed when paying so little. It is a fact that a Channel 737/757 TRE with say Fleet Manager or Training Manager increment is earning the same as an Easy Jet line Captain. The same is true throughout the management structure.
It’s all relative!
Ps…. Thanks for the help with my spalling. As I said you get what you pay for!!