Re: Check-in Desk Scales?
At BA, our managers would love us to crack down on excess baggage and charge for every solitary kilo!!!
Fortunately, most of us at GatQuick tend to allow a discretionary excess. (I allow up to 7kgs over the allowance before thinking about kicking in charges).
It's also not worth the airlines' while to collect charges lower than GBP40.00 due to the administrative costs involved so, by ignoring the management's instructions to charge for every kilo, I'm actually doing my company a huge favour, and "enhancing" airline / customer relations!!!
If you know you're going to have excess before you travel, BA (and other airlines will follow) will shortly allow you to pre-pay by credit / debit card on-line. In return, the excess rate will be reduced by a significant amount (50% is being discussed at present), to reflect the easier administration and quicker transaction times.