PPRuNe Forums - View Single Post - Denied Boarding by Air Canada after showing up on time -- then charged $400 to rebook
Old 5th Jan 2006, 14:19
  #40 (permalink)  
agent x
 
Join Date: Jul 2005
Location: UK
Posts: 143
Likes: 0
Received 0 Likes on 0 Posts
Re: Denied Boarding by Air Canada after showing up on time -- then charged $400 to re

Originally Posted by manintheback
precisely - my definition of service includes calling out the correct destinations of a plane
but earlier you say;

Originally Posted by manintheback
er - well if you read the thread starters original statement, the Pax knew where they were going, AC just 'forgot' to mention it
..but the AirCan staff were calling out the correct destination, was it or was it not going to Delhi?




Read this bit again.....

Originally Posted by agent x
People who travel should learn to take responsibility for themselves and their own actions. Yes the staff are there to provide Customer Service...not to baby, molly coddle and spoon feed each and every last piece of information into the passengers from the second they arrive to the second they step on the aircraft!! Aren't they making information screens big enough or what is it? OOh I know Lady Lexxington....lets put a limitless age restriction on the unaccompanied minor service so a member of staff can stick a nice badge on their suit so that everyone knows they are super special, makes sure they get from A to B wiv out twipping up or scwayping their ickle knees and hold their hand all the way there !!!!!
Its always someone elses fault never the passenger..ohhh nooo....the passenger is always right. YEH!

Does someone want a special badge aswell manintheback....?

Last edited by agent x; 5th Jan 2006 at 14:53.
agent x is offline