Re: Denied Boarding by Air Canada after showing up on time -- then charged $400 to rebook
Used to work in a burger bar and you would be surprised how many people would have trouble ordering a cheeseburger and fries. No doubt some of these worked for an airline.
So if we are known to be as ignorant as some of you claim, surely that means the airline (and it's customer service orientated employees) should try even harder to make sure we are looked after at the airport? So stop blaming those who pay your wages and improve your procedures.