We are frequent travellers to Florida. We have over a period of time since 9/11 had various grief from immigration.
The last time we could be bothered to go we my wife had an accident a few days before travel when she removed a couple of finger tips. We decided to continue with our holiday although I had a good idea of the problems we might face.
Sure enough when we arrived at Sanford they took her picture no problem. They then took her left index finger print no problem. They then tried to take her right index print and big problem. No right index finger to take a print of. Much discussion later they decided to take her thumb print. Another big problem because it didn't match the print on file for her index print. The only people surprised at this were the immigration people. We were eventually hauled off to their little side room where I tried to explain that if two things matched ie. photo and left index print it was highly likely to be my wife and not Mrs Osama.
After putting this matter up to someone more senior they decided to let us in. After all we hadn't done anything nasty to them in our previous 60 visits so they thought they would risk it.
They would not however put a note on the file to prevent this problem in the future. We haven't bothered to go back since.
Bradfordboy