We left the gate a few years ago and either the Gate, Ramp or
Load Control Agent (or a computer glitch) left out 14,000 pounds! We had 60 passengers in Coach section, whose weight was NOT included.
This was 14,000 pounds too light, for an aircraft which would have weighed about 95-108,000 pounds for most takeoffs.
This appeared on the ACARS screen for the FINAL takeoff weight and balance, mostly displaying the pax/crew count, full plus flex. EPR setting, actual with max. runway (i.e. 18R) weight, max. weight for all conditions/runways and whether 15* or 5* flaps and STAB. setting (i.e. 5.0).
Maybe our gate agents always sends separate counts for First, then coach passengers? If so, why not just process one number, after weight and balance is processed?