As for the crew congrats to our cabin staff who are brillant as usual, no need to say not even a grunt of approval from management... too busy trying to find somebody to blame for their shortcomings...
Shame really! Your staff will never bend over backwards for you if you are not supportive and tell them the odd thank you now and again. And yet, that is such a great motivator in itself now and again!!! I say, anyone from the AM management is listening? Hello? Anybody there?
