The number of sectors operated by these guys, 2 overruns, whilst 2 too many, sounds not such a bad record;ATPMBA (sic) sounds like the stateside equivalent of a Ryanair basher.Their humour, which he very kindly points out will be a bit subdued today, has b*gger all to do with anything (perhaps they smile coz they are treated well?) I feel much safer flying in a happy ship, good CRM/ communication etc. As stated by the previous poster we have no idea why they held for,then eventually landed at, destination, if it legal,& practical that is what we are paid to do for chrissake! Loss of the child,as any parent knows, is heartbreaking at any time,perhaps especially at Xmas, imagine the parents having to deal with previously purchased gifts from Santa, truly ,truly heart-rending.