Shakira. I am a CX employee and one of the non asians you were so appalled to see on board. Some of my colleagues do not have perfect English its true, but that does not necessarily effect their ability to deliver excellent customer service nor to communicate effectively in a medical or emergency incident. I'm interested to know exactly what you mean by standards slipping? Because crew of a different ethnic group are permitted to work alongside Asians? Because non native English speakers are not fluent in pronouncing the French word Pouilly Fuise? Please elaborate, because I feel a sense of something malign in your comment. I would also add that English ability testing is very strict at CX and that training is provided for those who need extra assistance.