kontrolor
I work on very basic principles (like to keep it simple - brain limited).
My seat ok - your seat ok.
Me happy (and that includes my colleague in the RHS) - you ok.
Me not happy - you still ok cos we ain't going anywhere or will be on the ground tout de suite.
Realistically, I can't think of too many people who have this over-riding deathwish to concern themselves with the pressure of passenger rights over aircraft safety. It's our botties up there too.
Commercial pressure in my company only extends as far as which airfield we divert into (should I deem it necessary) and only then to consider the ease of handling and obtaining the necessary engineering support. As most guys n gals in europe know, you are pretty much always going to be within half an hour of somewhere sensible.
Life, licence, job. Passenger rights didn't make it onto the list where safety is concerned.