Yogi
I agree that airlines should not be held responsible for EVERYTHING but I bet if an airline spanked a new jet way ACSA would be all over them like a rash - and rightly so (as long as it wasn't a ACSA marshal that caused it
)
I'm sure the airlines will be after compensation and so why not look after their pax but putting them up, giving them food and then claim it back from ACSA. The pax stay happy and fly again with the airline, ACSA get egg all over their face and Cape Town gets a new runway - job done
Or have I been in the sun too long......