I think airbus must remember that the A380 is not going to remain a spotless aircraft just rolled off the production line with brand new parts. Even with all their computers there is always a human element in the engineering side that is impossible to remove. If they made the plane pilot proof, all it needs is for an engineer to bodge a job on it (Alaskan MD83 rings to mind) and it can be enough to bring the plane down. Nothing to do with Airbus but as with all air crashes, in the eyes of the customer the aircraft is at fault.