Same as me after a quick couple in the D&B after work I should think...
I know what the topic starter is on about, but as part of communicating clearly he could have mentioned Heathrow. Not LHR or EGLL but Heathrow.
My apologies, but after a day in which I have had my workload considerably increased clearing up the mess created by one group of professional colleagues who do not communicate clearly, and then another by a different group of equally professionally qualified colleagues who proved themselves totally incapable of understanding pellucid instructions from a client, I hope you will be sympathetic to my call for clarity.
As a printer said to me once “always assume I am thick”…
Pellucid? D&B? Dog and Bull. A pub in Croydon.