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Old 24th Nov 2005, 21:59
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Low Cost Eng
 
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Ryanair - Do they care about their passengers?

I have heard tonight the EMA to Murcia flight had to divert to Alicante due to a runway closure at Murcia following a fire which put out the runways lights.

It appears that once the pax were at Alicante there was no arrangement to move them to Murcia. Some pax were able to hop on a bus that had been chartered by another airline to move their own pax to Murcia. What happened to the remaining Ryanair pax remains unclear.

May be somebody can clarify the position but surely if you buy a ticket from an airline to Murcia is it not incumbent upon them to get you to the destination for which you have paid or with the advent of these LCCs has this responsibility been ignored.

MOL never misses an opporunity to have a go at BA but at least they know their responsibilities and look after their passengers.

Don't come the price bit either as I have paid nearly £400 for two to travel to Murcia from EMA for new year in Spain!!
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