Kabz
No need to apologize, BA is not going through its finest hours recently.
The fact that some short haul flights are still uncatered, months after the GG dispute ended is a disagrace IMHO.
And that dispute was the 3rd in three summers to hit the flight schedule.
The website frustrates me too, the onliine check in functionality was great when it first came in, but others are now catching up or doing it better.
Time for BA to get its act together.