Epsilon minus: Interesting to note that when you dial the call centre number the O2 messaging service asks you to leave a message on 07921 789817. how strange.
This is no more strange than his various communication strategies over the months. Many announcements about the airline and its plans that one would normally expect to be made by press release have only appeared on obscure internet bulletin boards - and I don't count PPRuNe in that category.
It may all work out yet, but it has always been an odd way of going about this.