and a lot of people don't think like that. When i saw it done, it was done at the start of the flight before take off, disgusting. Great during the flight if that's what Virgin want to do. There is no inflight entertainment, so it's a good way of keeping passengers occupied, it can also be seen as a nuiscance and disturbance. Virgin obviously aren't thinking of everyone in this case.
I think you'll also find, frequent flyers look at a lot more when they travel than just getting their, sleeping and getting off. If you speak to them, i think they'd have a lot to say.
Anyway, happy to agree to disagree. it depends what you look at in customer service and safety, i just have a different view/opinion on the way Virgin look at both of these things. Virgin are good for the market they're trying to attract and that's it.
Oz