If i may pick up on an earlier point. What may seem like "NATS bashing" is just that and not ATCO bashing. There is a perception that you folks are kept very short on resource to do the job as you would like it to be done. Please don't think that you are not valued by those drivers that have a go at NATS. It is NATS they are criticising.
BTW threads like this one gives a great insight to drivers that just go from A to B all the time.