No its not that bad. I think it's pretty good overall but then I'm on the 747 which is largely insulated from the worst parts of the operation. What I can say is it's certainly not getting any better, and may get measurably worse in the next year. Management on the whole is very, very poor which creates a vicious circle because nobody decent wants to be a manager and work with the rest of them. On the whole keep your head down, get a seperate mobile phone so you can't be drafted, don't let the other departments p*** you off no matter how much they provoke you and you can have a pretty good time. Just don't fly the Airbus unless you want to be really tired and make sure you go out for a beer downroute or people will think you're a bit strange.