OK here it is!!!! The definition from the 'inside'....
Virgin Flair is "a desire to create memorable and positive experiences for all. The ability to have fun, making it fun for our guests and each other.'
The rest of the explaination includes words such as ....... upbeat, enthusiastic, personality, memorable, motivates others etc.
I do have to say (with tougue firmly planted in cheek) that I see some of the negative traits on this thread..... negative attitude, unable to laugh at self, lacks enthusiasm and humour.
love SMILE