Flying as a PAX the other day, for a change. I knew the crew so spent most of the time in the forward galley chatting. The intercom kept chiming about half way through the cruise.
It was the cabin crew in the AFT galley complaining about a certain gentleman. He was demanding something (can't remember what it was) and he was given the reply along the lines of "as soon as I go to the galley I can get it for you" - similar to something said earlier. This wasn't good enough and the gentleman, about 60 years of age and with his wife, started to get very abusive.
This I took a bit personally, as in "How dare should anyone speak like this to the crew?" and was seriously ready to don my knuckle dusters and explain the finer points of life with the gentleman, like any good FO should.
It was a bit of an eye opener. We're a bit too comfortable up front and forget what you have to deal with.
Hats off to you lot. I couldn't do your job at all.
Cheers.