Groundlings, hmph!
I went along for the ride last weekend on a business trip from Luton to Italy and back.
On the last leg the guy who had hired the aircraft was quite rude to the Captain because we had to carry our bags from the kerb to the apron, a distance of about ten metres. He acted as though this were some deep, personal failing on the Captain's part. Then we climbed into a shiny-new Falcon 2000 and went blasting off a short runway into the night-time skies over Florence.
I thought the guy was a total jerk. But for the amount he paid he gets to act that way if he wants to, I guess. People who live on the ground, ehhh.