I think for many at BA the main goal is getting away with as much as possible with the aim of doing the mimimum. This applies from my viewpoint to staff at all levels not just CC if indeed this is the case. Surely BA staff are no different from those at many other airlines. CC are entitled at present to be demotivated with such a long period of catering shortages. At BA, I feel ashamed at this continuing farce which once again is some way short of being resolved. Thank you to all our loyal customers and the many of the commited BA staff.