PPRuNe Forums - View Single Post - Qatar Airways Management - Poor show
View Single Post
Old 30th Oct 2005, 06:14
  #8 (permalink)  
radioexcel
 
Join Date: Feb 2004
Location: Hotazel
Posts: 49
Likes: 0
Received 0 Likes on 0 Posts
A friend and his family flew with Lufthansa a while back. Baggage also got lost/missplaced. Was called even before baggage collection on arrival and informed of the problem. He was given a voucher there and then $300 to satisfy their immediate needs. He was phoned a few times and informed the progress of the lost baggage. Within 24 hours it was delivered at his front door 100km away from the airport.

NOW THATS WHAT I CALL SERVICE!!!!

Come on Qatar.... I am sure you could at least have done half of that.
radioexcel is offline