PPRuNe Forums - View Single Post - Watchdog: Ryanair deplaned disabled pax
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Old 29th Oct 2005, 23:00
  #20 (permalink)  
738Capt
 
Join Date: Oct 2005
Location: Sydney, Australia
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What?

posted 14th October 2005 09:03
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TS

Possibly because they don't wish to slow their turn around times, which are crucial to their business model. 18 wheelchair movements on/off would take time and other disabled people get scoped into the same category.

I've said it before and I'll say it again, Ryanair operates a business with clear T&Cs and applies them firmly.

MichaelKnight, you don't seem to understand that Ryanair is a business that is based on selling a high volume of seats at low prices.

Ergo high degrees of customer service and care do not appear in the model and Michael O'Leary, in the interviews I have witnessed, prefers to deal with these issues at an aggregated level, not an individual level.

I am not a Ryanair apologist (Bullsh!t your not), but you do get what you pay for.
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WHAT?

Ryanair operates a business, so that excusses all conduct by a rude and offensive airline, much like your disregard for disabled people. So the moral of the story is if you are dissabled DO NOT FLY RYANAIR--EVER!.

You board passengers and then remove of the aircraft. Sit them in an airport loung for six hours, what vile way to treat members of society.
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