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Thread: Ryanair at Pisa
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Old 28th Oct 2005, 20:21
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jetstream7
 
Join Date: Aug 2000
Location: UK
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Black Diamond

Tough

I appreciate that flying programmes can frequently be disrupted due to bad weather, however I strongly object to the poor customer service received. It is not acceptable to be given alternative flights five days later. Low cost should not equate to zero customer service.
If you'd read the T&C when you booked you would know this...

Ryanair does not provide compensation for flights which are delayed or cancelled for reasons beyond Ryanair’s control. You may therefore wish to ensure that you have suitable private insurance cover in force to cover such eventualities.

I can't see what the problem is.
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