PPRuNe Forums - View Single Post - BA CSD Suspended for incorrectly demanding hotel upgrade!
Old 21st Oct 2005, 18:07
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justinzider
 
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BA CSD Suspended for incorrectly demanding hotel upgrade!

A Longhaul CSD was suspended last week for demanding a room upgrade in line with BASSA's instructions.

At check in in Hong Kong the flight crew were given exec rooms and the CSD demanded an equivalent room.

After being advised of the rules and correct procedure (all pilots upgraded first and CSD then only if better room still available), he then proceeded to wave a BASSA instruction around, apparently left in his dropfile by BASSA.

The hotel copied it, refused an upgrade, and faxed it to BA. He was suspended on his return.

I don't have any more details or the result (if any) but at last it seems that BA will not be bullied by BASSA and their made-up agreements, at least in this area.
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