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Old 19th Oct 2005, 19:33
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Gouabafla

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Join Date: May 2003
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Outlook 2003 Crashes on opening

I'm using Office 2003 and I'm having some 'fun' with Outlook. When I close Outlook and then try to restart it (for instance, after a reboot) the following happens.

1. I get the splash screen, then it freezes. (force a close and try and start again)
2. It says it is starting in safe mode, gives me the splash screen and then freezes.
(force a close and start again)
3. It says that it did not start in safe mode and needs to run detect and repair which it does - messing up my settings in Word and Excel in the process. I then start Outlook which gives me the splash screen - return to number 1.

The only way to break this cycle seems to be to reboot the computer before running detect and repair. If I do that, Outlook will run quite cheerfully - though my Word and Excel stuff still works fine.

Any ideas?
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