Thanks jmc-man.
Reminds me of a flight I took on Southwest between KLAX and KPHX some time ago.
I was genuinely concerned about the handling of the aircraft on the ground and in the air. My letter of complaint earned me a Parker pen and the wisdom never to set foot on Southwest again.
From what I hear and read, many are doing the same with Ryanair.
Long live full service carriers.
SP