SLF with a couple of million kms here.
It's the luck of the draw, irrespective of whichever carrier you fly (although bmi comes across as consistently slack...)
- Flight there can be perfect, flight back absolutely duff
- Pax on the lefthand side of the cabin get great service, the rest barely a smile
- Crew on one carrier don't even address you by name (this in First..), another's say "Oh hello, Mr X" when you bump into them at the hotel.
All I'd really like is a bit of consistency and normal levels of politeness