Flying_Sarah747:
I work as crew as BA, but I travel on them as a passenger about 8 times a year to get back home, and I have to say that our trouble is consistency.
...Missed the rest of the quote, but I wonder if there are any rules/forms/comments that you, as CC flying as PAX can put forward to your airline (blind testing, as it were)?
Without "grassing" on your colleagues, is there any feedback system whereby the CC professionals (i.e. you) can "rate" your colleagues, and suggest improvements?
I'm not comparing airline CC, but as I work in the weird and wonderful realm of customer service, it seems that there is a great opportunity here to provide feedback...?
Maxbert