I keep thinking that
this particular thread has no sense.
It's obvious that you get good and bad comments, as people are different and not only cabin crew, passengers as well.
What to me is a crappy service to somebody else could be good, or even the best they've experienced.
People with bad attitudes exist everywhere. It's easier to spot the negative ones than the positive ones, of course.
Many times we solve problems that passengers are unaware of, and successfully do so without
you realising it.
The majority of cabin crew daily go the extra mile to make pax feel comfortable on board.
Let's not be so superficial, please....