No one offering to take jackets unwillingness to put rollons in the front locker which often only seems to contain crew garments.
That is not true. Taking jackets is part of the service and we Do it.
As for wheelie bags, NO,
they cannot go in the wardrobe as it is not safe. It can contain small size bags that are not too heavy, but
most of our Club passengers come on board with bags that exceed their hand baggage allowance in weight and, since they can't even lift the items themselves, expect to put them in the wardrobe, which was not meant for that use.
We have strict safety rules about that particular thing.
Also, for the quality of Club Service at Gatwick....remember, we always go one crew down compared to Heathrow and our passengers are very esigent.
We work flat on (before I wa sick I did 6 on - 1 off - 5 on) and most of our flights are now on fix turnaround (i.e. crew doesn't get off the plane) which results in longer sectors put together.
We are only human.
FBW