Strepsils, regarding
Facts such as 9 blind or partially sighted pax should be offered when booking a flight
Katherine Hurst, from Norwich, said she had called Ryanair on 20 January to check that there were no travel restrictions placed on the group.
AND
The spokesman said the party were asked to travel on a later flight because they did not notify the airline of the disabilities at the time of booking
So what is wrong here?
a) Mrs. Hurst is lying (or has a bad memory)
b) the spokesmen is lying
c) Mrs. Hurst isn't lying, but didn't book right away on 20 January and didn't pass the info again when booking
d) as a non-native English speaker I am missing something ^^
EDIT: e) of course the article writer could be wrong, seems that was too simple to come to mind