I hope the program doesn't crucify the crew for the incident, since it looks more like a back office snafu.
Ryanair is attacked for ejecting blind passengers
The Independent 10/13
Ryanair, the no-frills airline, is under fire from disability campaigners for ejecting nine blind and partially sighted passengers from a plane just minutes before take-off.
The passengers, who were travelling to Italy for a walking holiday, had completed check-in procedures and were sitting on the plane at Stansted when the pilot announced they would have to vacate their seats. They were then "marched" off and escorted back to the airport lounge.
Some waited six hours for another flight while others were forced to sleep on the airport floor overnight. One of the party was so distressed by the incident -
to be featured on BBC's Watchdog programme next week - she abandoned her holiday.
Ryanair explained it could not take the customers because it already had three "disabled" people on board (unconnected to the party) and it stipulates no more than four "disabled" people on each flight. However, the organiser of the trip, Katherine Hurst said she rang Ryanair eight months before she travelled to check there would be no problems.
More
here
I/C