slim_slag: I am merely stating my opinion that, to me, there is no difference between FR and BA at the prices I pay.
As there is no pleasing you, then please yourself. The two posts immediately above say more than I could, in response to your proposition that FR provide the same level of service as BA, even in the cabins in which both you and I fly. If you really cannot see any difference between what FR and BA do, both when things go right and when they go wrong, then you are very welcome to the FR experience.
As for that press release, selective quotation is a wonderful tool for the disingenuous. That refers to BA's GG-related problems, not to BA's service levels generally.
If one were to indulge in the same game, one could offer
this:-
1. What's your policy if I miss the last train home from the airport due to your aircraft arriving late?
Ryanair: Will not provide or pay for alternative transport.
British Airways: Will usually pay for or provide alternative transport to get you home.
2. If I am stranded abroad because the last flight of the evening is cancelled will you put me up in a hotel and pay my transport to the accommodation?
Ryanair: No
BA: Yes
3. If I am travelling, say, from Scotland to London, and have booked an onward flight with your airline but I miss the connecting flight because your first aircraft is delayed, will I incur any extra cost if getting on a later flight?
Ryanair: Passenger will have to pay for another flight.
BA: Three options: will carry you on another flight on which a seat is available; will re-route you to your final destination using either BA's services, those of another airline or other means of transport; or give you a refund for that flight sector.
4. If my flight is delayed and I have to wait in the airport, what refreshments are offered?
Ryanair: None.
BA: Refreshments after 90 minutes, a meal after 3 hours and return transport or overnight accommodation as appropriate after a 6-hour delay. May not apply if delay is beyond BA's control.
5. Do you offer compensation if your aircraft is delayed?
Ryanair: No compensation.
BA: Only under extreme circumstances, but will try to put passengers up in hotels, pay for meals and get them on next available flight.
Since then, of course, the EU regulation has come into force. Which Ryanair is reportedly ignoring.