Flybywire, bravo. The majority of people working with the company do go to work every day and make a difference. From the smallest of gestures like giving someone a few cans of Coke to take off with them because they've missed their connecting flight, to shuffling twenty seats about so a couple can sit together. We make a difference in so, so many ways.
I do see where Sean is coming from though. You and I both know that there are an absolute minority in this company who come to work solely for the money and sadly for them, this isn't the kind of job where that kind of attitude is appropriate.
British Airways have some of the finest crew in the world. We are perhaps among the best trained, most experienced and most professional flyers out there and 99.999% of the time, it shows.