Hug Monster.
Think how you would be in the pilots shoes. He has worked hard to be able to call him self a pilot.This takes dedication and HARD work and believe me it isnīt for everybody. Then there is the cc, who (might have a degree of somekind- but doesnīt make a difference in this job) has taken a 6-10 week seminar about service, cpr, and not least CRM (of course there is more in the seminar but I wonīt say all) and they think they are pilotīs equals. Donīt be frustrated or take this the hard way but ccīs will NEVER..... be pilotīs equals. Ofcourse hi did apologise to all the good ccīs out there. Of course there are only 1% of all ccīs this way and those who take these posts badly are the ones that fit in the category.