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He is right on a few things in that article. Particularly the difference in the standard of IFE between BA and VS. It seems that other Airlines are marching ahead of BA with advances in IFE etc while BA are still stuck with 15 Channels you can't control!!
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Yes, but read on - it didnt actually work on the way back!. Which is my experience of Virgin IFE, about 50/50 if it functions or not.
Upper and Premium both excellent services. Economy isnt.